CUSTOMER PRIVACY NOTICE

Last updated: October 24, 2025
Publisher: HASON Yayıncılık
Website: https://www.opscon.com.tr

1. Data Controller

In accordance with the Law on the Protection of Personal Data No. 6698 (KVKK), your personal data may be processed by HASON Yayıncılık as the data controller within the scope described below.

Data Controller: HASON Yayıncılık
Address: Anadolu Cad. No:41, PK:35530 Megapol Tower, Bayraklı / İzmir, Türkiye
E-mail: info@opscon.com.tr
Phone: +90 533 335 46 58

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

Processing and completing product/service sales, orders, deliveries, and invoicing,

Managing memberships and customer accounts,

Responding to customer inquiries and support requests,

Conducting campaigns, announcements, or marketing activities (with explicit consent),

Fulfilling legal obligations,

Managing financial, accounting, and audit processes,

Ensuring system security and preventing abuse or fraud.

3. Categories of Processed Personal Data

We may collect and process the following categories of personal data:

Identity Information: Name, surname, national ID number (if provided)

Contact Information: E-mail address, phone number, postal address

Customer Transaction Data: Orders, invoices, purchase history

Financial Data: Payment details, bank or IBAN information

Technical Data: IP address, browser logs, cookie data, access records

Communication Data: Support requests, correspondence, complaint records

4. Method of Data Collection

Your personal data is collected through:

Online forms on our website (e.g., order, contact, registration forms),

E-mail correspondence, customer support channels, and social media messages,

Automated tools such as cookies and analytics systems.

5. Data Transfer

Your personal data may be shared only under the following circumstances:

With authorized public institutions and organizations when legally required,

With banks, payment processors, shipping and logistics companies to complete transactions,

With third-party service providers offering IT, accounting, or marketing services (limited to necessity).

No personal data is transferred abroad without your explicit consent.

6. Data Retention Period

Your personal data is stored for the period required by the applicable laws and regulations or as long as necessary for the purpose of processing.
After this period, your data is securely deleted, destroyed, or anonymized.

7. Rights of the Data Subject

Under Article 11 of the Law No. 6698 (KVKK) and relevant GDPR provisions, you have the right to:

Learn whether your data is processed,

Request information about the processing,

Learn the purpose of processing and whether it is used in accordance with that purpose,

Request correction of incomplete or inaccurate data,

Request deletion or destruction of your personal data as per legal conditions,

Object to processing that results in an unfavorable outcome for you,

Request compensation for damages arising from unlawful processing.

To exercise these rights, you can send an e-mail to info@opscon.com.tr with the subject “Personal Data Request”.

8. Updates

This notice may be updated periodically in line with legal or operational requirements.
The latest version will always be available at https://www.opscon.com.tr/aydinlatma-metni.

9. Contact

HASON Yayıncılık
📍 Anadolu Cad. No:41, PK:35530 Megapol Tower, Bayraklı / İzmir, Türkiye
📧 info@opscon.com.tr
📞 +90 533 335 46 58